Frequently Asked Questions
How do I subscribe, renew or give a gift subscription?
Click here to subscribe. For renewals and gift subscriptions, please email:
firstname.lastname@example.org or call 212-922-9244.
How long does it take to start a subscription?
Please allow six to eight weeks before the arrival of your first issue.
I’m moving. How can I make sure my subscription moves with me?
To avoid delays, please e-mail us or mail your current subscription label (with your old address), as well as providing us with your new address. Please allow eight weeks to process.
One of my issues was never delivered. What should I do?
Write or e-mail us at the addresses below.
What do I do if I have a problem with my subscription?
If there is ever a problem with your subscription, please inform us in writing immediately or call 212-922-9244.
Remember to enclose your mailing label (or print your name and address exactly as it appears on the label.) Don’t forget your apartment number!
I received TRUE STORY but not TRUE CONFESSIONS. Where is my magazine?
Good question! The magazines are now being mailed separately. TRUE STORY is actually printed one week in advance of TRUE CONFESSIONS and thus is now being shipped out one week earlier.
If you do not receive TRUE CONFESSIONS within two weeks of receiving TRUE STORY, please do write to us.
Other Questions or Issues?
Contact us at:
TRUE RENDITIONS, LLC
105 E. 34th St., Suite 141
New York, NY10016